Refund policy

At Lts RoadSafety, we strive to ensure customer satisfaction with every purchase. However, if you are not entirely satisfied with your order, we are here to help. Please review our refund policy below.

Returns

If you wish to return an item, you must contact us within 7 days of receiving your order. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Certain items may not be eligible for return due to health and safety reasons or if marked as non-returnable at the time of purchase. Please contact our customer service team to verify if your item is eligible for a return.

Refunds

Once your returned item is received and inspected, we will notify you of the status of your refund. If approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within 7–14 business days. Please note that processing times may vary depending on your bank or payment provider.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless otherwise stated.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange a faulty item for the same product, please contact us within 7 days of receiving the product. We will provide further instructions on how to proceed with the exchange.

Late or Missing Refunds

If you haven’t received your refund within the expected timeframe, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done this and still have not received your refund, please contact us at +91-7942559110.

Non-Returnable Items

Certain items are non-returnable, including:

• Perishable goods (e.g., safety food products)
• Customized or personalized items
• Clearance or final sale items

Contact Us

If you have any questions about our refund policy or need assistance with a return, please contact our customer service team at +91-7942559110 We are here to help resolve any issues and ensure your satisfaction with Lts RoadSafety products.+91-7942559110